How inspectors moved from Horizon to InspectionX

What you will learn

  • Why some Horizon inspectors chose InspectionX over the default recommendation
  • The actual day-by-day process, from first call to first report
  • A real example from an inspector who made the switch
  • What changed for them afterward

Table of contents

  1. Why they didn't just take the default path
  2. The actual process, day by day
  3. A real example
  4. What changed afterward
  5. Frequently asked questions

Every Horizon inspector facing the shutdown has to move somewhere. Most hear about Spectora first, since Carson Dunlop named it the recommended migration partner. But a growing number end up choosing InspectionX instead — not by default, but after actually comparing what each transition looks like. Here's what that process has looked like for the inspectors who made the switch.

Why they didn't just take the default path

The reasoning tends to be consistent. Spectora's one-click import moves data over quickly, but it drops everything into Spectora's own default template — comments and presets get merged into one generic structure, not a rebuild of the report you'd actually built over years. Add in a menu-driven, checkbox-heavy workflow, and for a lot of inspectors, "convenient" and "worth it" turned out to be two different things.

InspectionX's pitch to Horizon inspectors is different: instead of moving your data into a shell you have to reorganize yourself, a real person rebuilds your setup around how you already work — and the day-to-day workflow shifts from clicking through menus to just talking through the inspection as you go.

The actual process, day by day

This is the same process InspectionX has used with dozens of former Horizon users. It's hands-on by design — you're not handed a login and a help article.

  1. Getting to know InspectionX. You start by talking with the team or watching a few videos on your own time. This is about seeing how the workflow actually works and getting a feel for how it fits the way you already inspect — before anything gets rebuilt.
  2. Rebuilding from your Horizon reports. A team member who understands inspections reviews your recent Horizon reports and rebuilds your comment library, templates, and report structure to match how you already write. This is done one-on-one, at no additional cost.
  3. Learning and support. You get direct access to text and call the team as much as you need. This isn't a one-time onboarding call — support continues through the first inspections and beyond.
  4. Going live. Most inspectors are fully inspecting and reporting on InspectionX within a week. The team continues monitoring the account and offering tips as you settle into the new workflow.
1–3 days
to be up and running
1-on-1
transition assistance
8am–10pm
human support, 7 days a week

See what that actually looks like in practice, compared to Horizon and Spectora:

A real example

Chris Clark, a home inspector in California, had been on Horizon for years and completed thousands of inspections before switching to InspectionX. His experience is fairly representative of what most Horizon inspectors go through:

"I'd been on Horizon for years and done thousands of inspections. I knew that I could save time by switching but was always hesitant. I had templates I'd built up over time, a workflow I knew inside and out, and the idea of starting over felt overwhelming.

I looked at Spectora, but it felt like trading one set of menus for another. Then I heard concerns about inspectors' data being sold, and that was a dealbreaker for me.

The switch to InspectionX was nothing like I expected. Their team took my most recent Horizon reports, studied how I structured my inspections and wrote my comments, and built a custom setup around the way I already worked.

And now I'm saving hours every day. My clients have noticed the faster turnaround, they love the reports, and InspectionX has helped me grow my business in ways I didn't expect."
Chris Clark
Home Inspector in California, Former Horizon user

What changed afterward

Across the inspectors who've made this switch, a few patterns come up consistently:

  • Time saved daily. Reports get finished on-site more often, instead of taking desk time after every job.
  • Faster turnaround for clients. Agents and buyers notice, and it tends to translate into more referrals.
  • Fewer things falling through the cracks. The AI helps catch gaps as you inspect, rather than relying purely on memory.
  • Ongoing support, not a one-time handoff. Several inspectors mention shipped features or fixes arriving within a day or two of asking for them.

If you want the fuller picture — offer details, comparison tables, and more of the transition process — the main resource for Horizon inspectors is our dedicated migration page.

Redeem 6 months free on InspectionX

Head to our Horizon migration page to claim the offer and see the full comparison.

Redeem 6 Months Free Schedule a Demo

Frequently asked questions

How long does it take to switch from Horizon to InspectionX?

Most inspectors are up and running within 1-3 days. Day 1 covers getting to know the platform, days 2-3 focus on rebuilding your comment library and templates from your Horizon reports, and by the end of the first week most inspectors are inspecting and reporting on InspectionX full-time.

Do I have to rebuild my templates and comment library myself?

No. The InspectionX team reviews your recent Horizon reports and rebuilds your comment library, templates, and report structure for you, matching the way you already write and inspect, at no additional cost.

What do inspectors say changed after switching from Horizon?

Inspectors commonly report saving hours daily, finishing reports on-site before leaving the property, and seeing more referrals thanks to a more interactive, professional report experience for clients and agents.

Is switching from Horizon to InspectionX free?

InspectionX is currently offering Horizon users 6 months free, including full platform access, unlimited reports, and 1-on-1 onboarding, regardless of where you are in your Horizon billing cycle.

Related articles

How to get your data out of Horizon before the shutdown Horizon inspection software is shutting down: what happens next? How to rebuild your Horizon templates in new software